Privacy policy

"Dear app user, we take the protection of your personal data very seriously.
We treat your personal data confidentially - in accordance with the statutory data protection regulations and the following data protection declaration. The following information gives you a simple overview of what data is collected and what may happen to your personal data. Personal data is all data with which you can be personally identified.

Data collection in this app

Who is responsible for data collection on this app?
Metanoia GmbH
Enzianstrasse 3
82031 Grünwald
Tel: 089 - 64 914 628
E-mail: info@meta-noia.de

How is your data collected?
On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form during registration or send to us by e-mail.
Other data is collected automatically by our IT systems or by the systems of our provider when you visit the app. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you call up our app.

What is the data used for?
Some of the data is collected to ensure error-free and convenient provision of the website and app. Other data could be used for anonymised analysis of your user behaviour.

Tracking, tools and plugins from third-party providers
No tracking - Active user tracking by web analysis software does not take place.

What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint or above, as well as for further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Updating the privacy policy
Since new technologies and the constant development of this app may result in changes to this privacy policy, we recommend that you read through the privacy policy again on your next visit.

Table of contents
General information and compulsory information
- Data protection and privacy
- Information on the responsible body
- Revocation of your consent to data processing
- Right to complain to the competent supervisory authority
- Right to data portability
- SSL or TLS encryption
- Information, blocking, deletion
- Objection to advertising e-mails

Data collection on our website and app
- Contact form
- cookies
- Information about our Internet Service Provider
- Server log files

General notes and obligatory information

Data protection
The operators of this app take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the internet (e.g. when communicating by e-mail or using the app) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body
The responsible party for data processing on this app is:
Metanoia Ltd.
Enzianstrasse 3
82031 Grünwald
Tel. 089 - 64 914 628
E-mail: info@meta-noia.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to complain to the competent supervisory authority.The competent supervisory authority in matters of data protection law is the State Data Protection Commissioner of the federal state in which our company is based. A list of the data protection officers and their contact details can be found in the following link:
BfDI

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correction, blocking or deletion of this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Objection to advertising mails
We hereby object to the use of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mails.

Data collection
If you register or send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
A user profile will be created for you in our app with this data. The legal basis for the processing described above is Article 6 Paragraph 1 Sentence 1 Letter b) GDPR (processing is required to fulfill a contract with the person concerned).
The processing during registration or the data entered in the contact form is therefore exclusive on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations that took place up to the point of revocation remains unaffected by the revocation.
The data you enter during registration or in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Cookies
The internet pages or apps sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are stored, these are treated separately in this data protection declaration.

When you use our app, cookies are stored on your end device (smartphone, tablet). Cookies are small text files that store information about the use of our app (e.g. subpages/categories visited, number of visits, visiting times, length of stay, operating system used, etc.) on your end device. Cookies do not cause any damage to your end device and do not contain viruses. Among other things, cookies serve to make our app more user-friendly, effective and secure. Below we inform you about the cookies used when using our app:

Mandatory cookies:
We use the following cookies that are mandatory for the proper operation of our app:
- Cookie to store cookie permission settings (i.e. whether you have accepted all cookie categories or only the non-mandatory cookie categories you have requested, according to your settings in our cookie banner).
If you register or log in as a user for our service, we use cookies for logging in so that you remain logged in as a registered user of the service during your use. If you have given us your consent for this (Art. 6 para. 1 sentence 1 lit. a DS-GVO), we use the following cookies from third-party providers in our app for the following purposes:

- Google Analytics App Tracking: If you have given us your consent to do so (Art. 6 para. 1 sentence 1 lit. a DS-GVO), we use Google Analytics, an analysis service of Google Inc. ("Google"), in this app. Google Analytics uses so-called "IDs", i.e. identifiers that are stored on your mobile device and that enable an analysis of your use of the app as well as an analysis of the flow of visitors. The information generated by the IDs about your use of the app is usually transmitted to a Google server in the USA and stored there. We have activated IP anonymisation within this app. Therefore, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this app, Google will use this information for the purpose of evaluating your use of the app, compiling reports on app activity and providing other services relating to app usage to the app operator. The IP address transmitted by your mobile device as part of Google Analytics will not be merged with other Google data.
You can find more information on this at http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection). The statistics obtained through Google Analytics about the use of our app help us to continuously improve and optimise the app.

- Mixpanel: If you have given us your consent (Art. 6 para. 1 sentence 1 lit. a DS-GVO), we use Mixpanel in our app, a service offered by Mixpanel Inc., 589 Howard Street, #4 San Francisco, CA 94105, USA ("Mixpanel"), to collect user data of the iOS and Android app in order to better understand how users interact with the apps. Mixpanel is used to track and improve activity within the app, frequency of use or app logouts. The non-personal information collected in this way is stored on Mixpanel servers in the USA. The usage data is used for long-term evaluation purposes and is only deleted at the end of the evaluation phase. We cannot use this data to identify individual users. Further information on Mixpanel's privacy policy can be found at the following link: https://mixpanel.com/legal/privacy-policy/

- Firebase for troubleshooting purposes: If you have given us your consent (Art. 6 para. 1 sentence 1 lit. a DS-GVO), we use the Crashlytics function of the Google Firebase service in our app. With the help of this tool, analyses of crashed apps can be carried out to enable us to react more quickly to errors and bugs and to constantly improve the stability of our app. Only aggregated and anonymised data is transmitted to Firebase, in no case personal data.

Changing your cookie settings / revoking your consent Insofar as you have also expressly consented in the app in our cookie banner that our app may set the cookies shown above, you can revoke your consent once given at any time. Please note that the lawfulness of the processing of your data remains unaffected by this until revocation. In this case, if you wish to continue to use the functionalities of the app that require registration or a user account, you must register for the app again.

Information about our Internet Service Provider
Our website is hosted by 1&1 IONOS SE. We have concluded an order data processing contract with IONOS SE. According to provider information, the hosting is located in Germany. Here you can find the data protection declaration of 1&1 IONOS SE.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- browser type and browser version
- Operating system used
- referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The basis for the data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures."